Lazydays RV Center - Extended warranty coverage misrepresented
I purchased and extended service plan four a little over four thousand dollars. I was told by both my sales rep and the person handling my paperwork for financing that the warranty covered everything.
In fact, the finance guy even went so far as to tell me that even if the coach broke down anywhere in the country that it would even pay for lodging while the coach was being repaired. He even emphasized the fact that I should be sure to call the number on the insurance paperwork before having the repairs made to get authorization. I left feeling very secure in knowing that I could feel a little more safe when traveling. Now comes the time when I bring it in for repairs.
Guess what. I was told a load of bull. The warranty covers nothing even close to what I was told.
I am extremely disappointed. I am no on a mission to find any other individuals that had a similar experience with Lazy Days.
Reason of review: Not as described/ advertised.
Preferred solution: Let the company propose a solution.
Location: 6130 Lazy Days Blvd, Seffner, FL 33584, USA
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Comments
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Did you ever get any resolve on this? I just got Lazydays RV and of course they throw in the warranties. Trying to decide if I should cancel them, while I still can.
The same thing happened to us, when it came time to fix it the insurance will pay for nothing. Get the Good Sam.
I apologize if there was any misunderstanding on the extended warranty. It is a value add.
Please contact me at 813.246.4999, ext.
4411 so we can discuss. Regards, Meagan Watson, Customer Care Manager
Sorry to jump on this discussion but I am a little worried about some of the stuff I am reading. You happen to try to help with the several of the issues that arise.
Do you happen to handle the Rental side of Lazy Days?
If not can you advise who might help? I had some problems with a recent rental and not sure where to head with it.
Thanks
Robert M
Good luck on getting any help with that!