Seffner, Florida
1.1K views 1 comment
Featured on Facebook 100% full Not resolved

We bought a used Crown Club Coach in April of this year.We live in Orlando, an hour and a half away.

We have had the coach in for the same issues several times. These were all issues that were to be repaired pre delivery of the coach. All issues were supposedly addressed and corrected. Wrong!

We were told by one service person, not to expect everything to be perfect because it was not a new coach. Well, when you're spending $250.000, you expect the slides to work and the inside to be dry! This isn't the bad part. They dragged this out so long and are now putting it on our extended warranty.

I will not recommend Lazy Days to anyone.

We had bad experiences at Camping World, but, nothing like this.Plus, we are paying $300 a month for an empty storage spot.

Review about: American Coach Rv.

I liked: Selection.

I didn't like: Service and customer care after, Service department.

Review #687826 is a subjective opinion of a user.

2.1
Customer service
Product or Service Quality
Location
Website
Diversity of Products or Services
Staff
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Crown Club services / $1200
Preferred solution Take it off my warranty and fix the issues. Pay for our storage.

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Anonymous
#1024055

I am sorry to hear that there were delays in getting your coach ready. I would like to discuss your service experience with you to find out what happened. Please feel free to contact me at 813.246.4999 Ext 4264 or you can reach me at nbarber@lazydays.com

Sincerely,

Nadine Barber

Customer Service Manger

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