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I called Talked & text Rebecca several times about my trade inn & cash down. Said she would call me back. Lie! Called to talk to someone else. Still nothing. Buy some where else.
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Anonymous
Meagan Watson

I am sorry you feel this way. It is my understanding that Rebecca did call you back within the hour. If you would like to work with someone else, please let us know. Sincerely...

Anonymous
Meagan Watson

I am so sorry you did not receive a callback from Rebecca. I believe she has been out of the office the last couple of days. We would really like the chance to change your min...

1.0
#1306166
I was heart-broken when Nolan's closed, knowing I'd never find personal attention like I had there. Well! Shame on me! The Longmont Lazydays makes Nolan's seem neglectful! Ken the manager--caring and friendly and professional; cut me a good deal! Dennis the...
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Anonymous
Patti Wilson

Thank you so much for your review and recognizing our team members. We are proud of them and are happy to know they provided a great experience for you. Your friends at Lazyda...

#1298391
I’m at a loss of words as to why people continue to do business with Lazydays. I went there with a minor rear leak and was told I needed a new roof, after my insurance co paid 10,000 for a new roof we finally after health issues we went to go camping and noticed the...
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Anonymous
Meagan Watson

I am so sorry to learn your roof is having issues. Please contact me at mwatson@lazydays.com, so we can set up a time to discuss. Sincerely, Meagan Watson, Customer Care Manag...

#1291551
My first experience summer of 2017 was horrific. My second experience this month was the same. I emailed to get an appointment for recall work with no response. I called twice and again no response. I am taking my travel trailer to camping world so i don't have to deal...
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Anonymous
Dan Moore

I am sorry to learn we didn't get back to you in a timely manner. We value you as a customer and we are sorry you feel this way.I'd like the opportunity to earn back your trus...

Anonymous
Meagan Watson

I am sorry to learn we didn't get back to you in a timely manner. We value you as a customer and we are really sorry you feel this way. I'd like the opportunity to earn back y...

1.0
#1278429
I wish I could give zero stars. I'm a young woman who bought a travel trailer from them and this experience has been a nightmare from the beginning... Everything takes forever and customer service was always rude. They are just too big to be competent or to care. After...
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Anonymous
Meagan Watson

Our apologies that we did not set the right expectations when you came to complete the purchase of your travel trailer. We also regret if we were at fault in installing your h...

1.0
I didn't like
  • Service is tortuously slow and unorganized
  • No customer service after purchase
  • No customer service and no one calls you back
#1277500
Found a diesel pusher on the internet. Had the salesman send up tons of pics and was told it was in showroom condition. For $200k it should be. He said he didn’t have a iPhone to due FaceTime so we could see ever inch of it, that should have been our 1st clue he was...
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Anonymous
Patti Wilson

I am sorry you were disappointed in your experience with Lazydays. If you would like to discuss further, please email me at pwilson@lazydays.com so that I can connect you with...

1.0
Product
#1264748
Found a used diesel pusher we liked on 5/5/18 and put a deposit on it. On 5/8/18 we were informed the mechanics discovered some serious problems with the coach. On 5/12/18 our salesman presented us with an opportunity on another used coach. Later that day, we were...
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Anonymous
Patti Wilson

We are so sorry there have been complications in getting the perfect RV for you. Our sales team is working diligently to find the right coach for you. Demond McKinley, our sal...

4.6
I didn't like
  • Incompetence
  • Empty promices
#1263986
I have a 2017 Montana 380 TH and have had it in twice for various reasons. After a couple months of being in the queue I went from 12th in position to now 30th due to previous RV s showing back up and getting back in the priority queue. prior to RV's I was in the...
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Anonymous
Meagan Watson

Thank you for your feedback and understanding. It is definitely a challenging business and some customers don't understand that we are the dealer, not the manufacturer. I'm so...

#1258056
This is at the loveland colorado location. I have had several people tell me not to take it there first of all but did anyways. I was quoted 3 weeks and I should have the camper back. Its been 2 months and they havent even looked at it. It still has 30 campers in front...
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Anonymous
Patti Wilson

We can understand how frustrating it can be to wait on your camper to be repaired. We apologize for the delay. Please email Damian Schaefer, our service manager, at dschaefer@...

1.8
#1252958

Contact Lazydays Rv Center

Mailing Address:
Lazy Days RV Center, Inc.
6130 Lazy Days Boulevard
Seffner, Florida 33584-2968
United States
Phone:
(866) 531-6820
More
Brand new 2018 Montana - 3661rl. Unit has been in for service twice now, both times for the same issues... still not corrected. 1. Thermostat needs replacing - jumps from AC to heat without being touched. We've asked multiple times now. 2. Hinge on outside kitchen door...
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Anonymous
Meagan Watson

I am sorry to learn you aren't receiving the service you deserve as our customer. Please email me at mwatson@lazydays.com so that I can help find a resolution for you. Sincere...

3.7
I liked
  • Location and amenities were fabulous
  • Our sales representative was great
I didn't like
  • Very slow to respond
  • Lack of respect for customers time
#1246960