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I have a 2017 Montana 380 TH and have had it in twice for various reasons. After a couple months of being in the queue I went from 12th in position to now 30th due to previous RV s showing back up and getting back in the priority queue. prior to RV's I was in the...
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Anonymous
Meagan Watson

Thank you for your feedback and understanding. It is definitely a challenging business and some customers don't understand that we are the dealer, not the manufacturer. I'm so...

#1258056
This is at the loveland colorado location. I have had several people tell me not to take it there first of all but did anyways. I was quoted 3 weeks and I should have the camper back. Its been 2 months and they havent even looked at it. It still has 30 campers in front...
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Anonymous
Patti Wilson

We can understand how frustrating it can be to wait on your camper to be repaired. We apologize for the delay. Please email Damian Schaefer, our service manager, at dschaefer@...

1.8
#1252958
Brand new 2018 Montana - 3661rl. Unit has been in for service twice now, both times for the same issues... still not corrected. 1. Thermostat needs replacing - jumps from AC to heat without being touched. We've asked multiple times now. 2. Hinge on outside kitchen door...
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Anonymous
Meagan Watson

I am sorry to learn you aren't receiving the service you deserve as our customer. Please email me at mwatson@lazydays.com so that I can help find a resolution for you. Sincere...

3.7
I liked
  • Location and amenities were fabulous
  • Our sales representative was great
I didn't like
  • Lack of respect for customers time
  • Very slow to respond
#1246960
It's never fun to write a bad review, but this is going to be one. My husband and I own a 2015 DRV. We purchased it about a year ago and noticed that the rear bathroom floor was soft and there was water coming in from somewhere on the bottom slide. We scheduled service...
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Anonymous
Meagan Watson

We are sorry we didn't get your water leak resolved. We strive to deliver a good service experience for all of our customers. Please email me at mwatson@lazydays.com and we ca...

Anonymous
Walt

New RVs often receive horrible ratings on this site as do the dealerships of same. Bearing this in mind, why would you buy a used one ? It was obviously traded in quickly for ...

2.7
I liked
  • Waiting area is nice and pets are welcome
  • Accomodating
  • Sales people are awesome and accommodating
I didn't like
  • Service is tortuously slow and unorganized
#1245899
HELLO LAZYDAYS BOB AND LEE DUVALL HERE AND WE ARE ABOUT TO BECOME YOUR WORST NIGHTMARE THANKS TO NO CUSTOMER SEVICE FROM SHAWN GLASGOW NOR HIS BOSS DON CHANCE. THE A/C STARTED ACTING BAD 2 DAYS AFTER THE UNIT WAS DELIVERED. WE HAVE NOW GONE OVER 4 WEEKS OF BS FROM YOUR...
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Anonymous
Meagan Watson

Robert, I am sorry to hear you are having issues with your a/c and your refrigerator. We do not offer onsite repairs. We will cover warranty issues but you would need to bring...

1.3
I didn't like
  • Custermer support
  • Warranty process
#1237031
We purchased our Dynamax isata 3 in Jan and have had issues since I signed the papers. First they gave me the wrong storage compartment keys...had to go back over (70 miles round trip) to get keys that work, the refrig does not work, missing owner’s manuals, had the...
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Anonymous
Meagan Watson

We apologize for the lack of communication and any problems you have experienced. We do care about our customers after the sale. Please email me at mwatson@lazydays.com so we ...

#1234510
I should have looked at this site before I purchased my Travel Trailer. Trying to get a return call is impossible but here is the problem they was my final straw. I purchased my travel trailer about 30 days ago, I had a concern about something durIng delivery and was...
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2.1
#1221027
We realize from owning 5 motorhomes its not a car. If you are not a pliers an screwdriver guy, do not buy an RV. If you buy one anyway, the guy parked next to you will gladly lend a hand! With an RV and FMCA you will make some of the best friends of your life. I wonder...
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3.6
Product
I liked
  • Inovation
  • Product for money
#1220511
Have been talking to Sharon Harmon for about a week before driving from Baltimore to Tampa Florida a 16 hour drive. I was told the 5th wheel toy hauler was like new condition sent me pics of what she wanted me to see me and my husband finally getting to Lazy Days...
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Anonymous
Meagan Watson

I am sorry to learn you did not reason the treatment you deserve when visiting our dealership and wish things could have worked out better for both you and our dealership. I w...

1.0
I didn't like
  • Sales man seemed less then honest
#1216217
I went to the rv show this year and purchased a 2018 Georgetown. White glove treatment by the Sales team all the way to receiving. For those of you who do not know what receiving is, it is the department which introduces you to your motor coach for the first time and...
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Anonymous
Meagan Watson

We are sorry to learn you did not receive the service that all our customers deserve. I'd like the opportunity to work with you and resolve any issues you may have. Please con...

2.3
#1214732