Lazydays Rv Center - Work and Play delivered with Missing Wheel and Battery and Lazydays won't fulfill promises!
Update by user Mar 03, 2016
Original review posted by user Feb 29, 2016
This is my experience with Lazydays and to this day it is still not resolved. I will never spend another dime at this dealership.
Looked at RV 1st time Jan 16. Brought the missing tire and wheel to Salesman Dave Mercers attention. He didn’t seem interested and told me it would be no problem they could just get one off of one of the other Work and Plays
Looked at trailer again on Jan 30. I brought the tire up to Dave again . He still didn’t seem interested and said again that it could be removed from another trailer. He assured us that it would be taken care of
Feb 6 we took delivery of trailer, still no tire and wheel as promiced. I asked Pat Singleton (Delivery Advisor) about getting the wheel and tire off of another trailer and was told that they could not do that. The tire and wheel was ordered That Day by her!! We took the trailer trusting that they would get us the wheel as promised .
Feb 7 I was looking over the trailer and found out that there was no battery. I called Dave Mercer and he told me to come back and he would get me a battery and that he would give me a $100 Wal-Mart gift card to cover my fuel.
Feb 8 I drive back to Lazydays and Dave and I drive around their lot in a golf cart looking for a battery. We find it in one of their work bays. Apparently the tech took it off the trailer while installing the weight distribution on the trailer and did not put it back in. As we get back to my truck My phone rings . It is Pat Singlton asking about the battery. As I am distracted with the call Dave leaves in the cart and does not fulfill the promise of the gift card.
Feb 15 Called Pat Singleton about tire. Not available so the lady that took the call looked up status on wheel and tire but all she could tell me was that it was ordered
Feb 22 Called for Dave Mercer. I was told it was still on order and he would check into it. Later on that day I was sent an email by Dave saying that he would call me as soon as it shows up. I reply expressing my displeasure with this whole deal and he e-mails back that it is supposed to be there Feb 25 afternoon. He will call when he has his hands on it
Feb 25 No call
Reviewer is in unhappy mood. user37328974 is quite happy with selection and stated that there is a room for improvement of lies and empty promices. Please immediately contact the author of this review to discuss problem with delivery of 2016 forest river work and play trailer and associated monetary loss in the amount of $500. Lazydays Rv Center needs to have the product delivered according to poster's claims.
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